Effective Date: May 4, 2026

Red Raven UAS LLC
2108 N ST # 13659
Sacramento, CA 95816

Red Raven UAS LLC (“Red Raven UAS,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, purchase a course or product, create an account, download materials, sign up for emails, submit a form, or use any Red Raven UAS services.

By using our website, courses, digital products, training materials, or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information from you directly, automatically through our website, or through third-party service providers that help us operate our business.

Information you provide directly may include your name, email address, phone number, billing address, mailing address, organization, agency, school, or company name, job title or role, course registration information, account login information, messages submitted through forms, newsletter or email signup information, customer support messages, testimonials, reviews, comments, feedback, and information you provide when requesting training, consulting, group purchases, or support.

If you purchase a course, digital product, or service, we may collect order details, purchase history, payment status, coupon or discount usage, and related transaction information.

If you create or use a course account, we may collect information related to your account and course activity, including course enrollment, lesson progress, quiz or practice exam activity, completion status, certificate status, and other training-related information.

2. Payment Information

Payments are processed by third-party payment processors or platform providers. Red Raven UAS does not store full credit card numbers or full payment card information on our own systems.

Payment processors may collect and process payment information according to their own privacy policies and terms. We may receive limited payment-related information, such as transaction status, order amount, payment method type, billing information, and purchase confirmation details.

3. Information Collected Automatically

When you visit our website or interact with our online services, certain information may be collected automatically, including your IP address, browser type, device type, operating system, pages visited, time spent on pages, referral source, general location information, links clicked, website usage data, cookie data, and similar technical information.

This information helps us understand how visitors use our website, improve our services, measure performance, troubleshoot technical issues, and improve marketing and communications.

4. Cookies, Analytics, and Tracking Technologies

Our website may use cookies, analytics tools, tracking pixels, and similar technologies to operate the site, remember preferences, understand visitor behavior, measure traffic, improve user experience, and evaluate marketing performance.

These technologies may be provided by website hosting platforms, analytics providers, email marketing services, advertising platforms, or other third-party tools.

You can usually control cookies through your browser settings. If you disable cookies, some parts of the website, course platform, checkout process, or account features may not function properly.

5. How We Use Information

We may use the information we collect to provide access to courses, products, downloads, and services; create and manage user accounts; process purchases and transactions; deliver digital products and course materials; track course progress and completion; provide certificates of completion where applicable; respond to questions, support requests, and form submissions; communicate about purchases, courses, training, consulting, or account activity; send newsletters, updates, promotions, or educational content; improve our website, products, services, and customer experience; analyze website traffic and user behavior; prevent fraud, misuse, unauthorized access, or account sharing; enforce our Terms of Use and other policies; comply with legal, tax, accounting, and regulatory obligations; and protect the rights, safety, and property of Red Raven UAS, our users, and others.

6. Email Marketing and Communications

If you sign up for our email list, download a resource, purchase a course or product, or otherwise provide your email address, we may send you emails related to Red Raven UAS training, courses, resources, news, updates, promotions, or services.

You can unsubscribe from marketing emails by using the unsubscribe link included in those emails or by contacting us at info@redravenuas.com.

Even if you unsubscribe from marketing emails, we may still send transactional or service-related messages, such as purchase confirmations, account notices, course access information, support responses, policy updates, or other non-marketing communications.

7. How We Share Information

We do not sell your personal information for money.

We may share information with trusted third-party service providers that help us operate our business, including providers for website hosting, course delivery, e-commerce and checkout, payment processing, email marketing, analytics, advertising and marketing, customer support, file storage, business operations, accounting, tax, and legal support.

These service providers are authorized to use information only as needed to provide services to us or as otherwise permitted by law.

We may also disclose information if required to do so by law, legal process, court order, subpoena, government request, or if we believe disclosure is necessary to protect our rights, enforce our Terms of Use, prevent fraud, address security issues, or protect the safety of users or others.

8. Course Accounts, Student Progress, and Certificates

If you enroll in a Red Raven UAS course, we may collect and maintain information about your course account, including your enrollment, lesson progress, quiz or practice exam activity, completion status, certificate eligibility, and related training activity.

This information may be used to provide course access, track completion, issue certificates, provide support, improve our training materials, verify eligibility for any published guarantee, and prevent unauthorized use or account sharing.

For classroom, school, agency, or group purchases, we may receive information from the purchaser, school, agency, employer, instructor, or group administrator as needed to set up access, manage enrollment, or provide support.

9. Minors and Student Use

Our website, courses, and services are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.

Students under 18 should use our website, courses, and materials only with the involvement and consent of a parent, legal guardian, school, or authorized instructor.

If a school, agency, parent, guardian, or instructor provides information for a student, that person or organization is responsible for ensuring they have the authority to provide that information and consent to the student’s use of the course or service.

If you believe we have collected information from a child under 13, please contact us at info@redravenuas.com.

10. How Long We Keep Information

We keep personal information for as long as reasonably necessary to provide our products and services, maintain accounts, complete transactions, provide support, comply with legal, tax, accounting, or reporting obligations, resolve disputes, enforce agreements, prevent fraud, and operate our business.

Course records, purchase records, account records, and certificate-related records may be retained as needed for business, support, verification, legal, tax, or compliance purposes.

11. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, platform, transmission, or storage system is completely secure. We cannot guarantee absolute security of information transmitted to or stored by us or our service providers.

You are responsible for keeping your account login information confidential and for notifying us if you believe your account has been accessed without authorization.

12. Your Choices

You may choose not to provide certain information, but doing so may limit your ability to use parts of our website, purchase products, access courses, receive support, or participate in certain services.

You may unsubscribe from marketing emails at any time using the unsubscribe link in the email or by contacting us.

You may adjust cookie settings through your browser. Some site features may not work properly if cookies are disabled.

You may contact us at info@redravenuas.com to request access to, correction of, or deletion of personal information we maintain about you, subject to legal, business, security, and operational limitations.

13. California Privacy Rights

If you are a California resident, you may have certain privacy rights under California law, depending on how the law applies to Red Raven UAS and the information involved.

These rights may include the right to know what categories of personal information we collect, use, disclose, or share; request access to personal information we maintain about you; request correction of inaccurate personal information; request deletion of personal information, subject to certain exceptions; opt out of the sale or sharing of personal information, where applicable; and not be discriminated against for exercising privacy rights.

We do not sell personal information for money.

Depending on how certain analytics, advertising, or tracking technologies are used, some data sharing may be considered “sharing” under California privacy laws. You may contact us at info@redravenuas.com with privacy requests or questions.

To help protect your privacy and security, we may need to verify your identity before responding to certain requests.

14. Categories of Personal Information We May Collect

Depending on how you interact with us, we may collect identifiers, such as name, email address, phone number, billing address, account information, or IP address; commercial information, such as purchase history, order details, course enrollment, or transaction records; internet or electronic activity information, such as website usage, pages visited, device information, browser type, and analytics data; professional or organizational information, such as employer, agency, school, company, job title, or role; education or training-related information, such as course progress, quiz activity, certificate status, or completion records; communications, such as messages, emails, form submissions, support requests, reviews, or feedback; and general location information, such as approximate location derived from IP address.

We use these categories of information for the purposes described in this Privacy Policy.

15. Third-Party Websites and Services

Our website, emails, courses, or materials may contain links to third-party websites, platforms, products, tools, or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services. Your use of third-party sites or services is subject to their own privacy policies and terms.

16. Business Transfers

If Red Raven UAS is involved in a merger, acquisition, sale of assets, reorganization, financing, or similar business transaction, personal information may be transferred or disclosed as part of that transaction, subject to applicable law.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we may update the effective date at the top of this page. Your continued use of the website, courses, products, materials, or services after the updated Privacy Policy is posted means you accept the updated policy.

18. Contact Us

If you have any questions about this Privacy Policy or would like to make a privacy-related request, please contact us at: info@redravenuas.com